Privacy policy

Last updated: July 16, 2026

Family Bond Solutions LLC ("we," "us," "our") operates this website (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, and how we protect it.

INFORMATION WE COLLECT

When you submit a Delivery Quote Request or a Driver Application through our Site, we collect the information you provide directly, which may include:

- Name, email address, phone number, and company name (quote requests)
- Delivery details, including pickup/drop-off information, size, and timing (quote requests)
- Name, email, phone number, city/ZIP, license information, driving history, availability, and prior employment/driving experience (driver applications)

We do not collect payment information through this Site, as we do not process any transactions online.

HOW WE USE YOUR INFORMATION

We use the information you submit to:

- Respond to delivery quote requests and provide service estimates
- Evaluate driver applications and follow up regarding open positions
- Communicate with you about your inquiry

We do not sell or rent your personal information to third parties.

HOW SUBMISSIONS ARE PROCESSED

Quote requests and driver applications submitted through this Site are sent to our business email inbox through our e-commerce platform provider, Shopify. Shopify may process this data as part of operating the Site on our behalf; see Shopify's own privacy policy for details on how they handle data.

Our Site is hosted on Shopify, which may set essential cookies required for the Site to function properly (such as session cookies). We do not use cookies on this Site for advertising or tracking purposes.

DATA RETENTION

We retain quote requests and driver applications only as long as necessary to respond to your inquiry or evaluate your application, unless you ask us to delete it sooner or applicable law requires us to keep it longer.

YOUR RIGHTS

You may contact us at any time to ask what information we have about you, to request a correction, or to request deletion of your information.

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Family Bond Solutions LLC
familybondsolutionsllc@gmail.com

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page.